Privacy Policy

Welcome to Skyroll Casino. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how Skyroll Casino collects, uses, stores, and protects your personal information when you use our website, services, and applications. It also explains your rights regarding your data and how you can exercise them. By accessing or using Skyroll Casino, you agree to the terms of this Privacy Policy. We encourage you to read it carefully.

Skyroll Casino collects various types of information to provide and improve our services. This includes:

• Personal Identifiable Information (PII): This includes data such as your name, date of birth, address, email address, phone number, and national identification numbers (e.g., passport, driving license) required for identity verification (KYC).
• Financial Information: Details related to your payment methods, including bank account numbers, credit/debit card numbers (though we do not store full card details), and transaction history.
• Technical Information: Your IP address, browser type, operating system, device information, and unique device identifiers.
• Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, games played, betting patterns, and other activities.
• Communication Data: Records of your interactions with us, including emails, chat logs, and any other correspondence.
• Marketing and Communication Preferences: Your choices regarding receiving marketing communications from us and our third-party partners.

Skyroll Casino uses the collected information for several essential purposes:

• To Provide and Manage Services: To set up and manage your account, process your transactions, facilitate gameplay, and deliver the services you request.
• Identity Verification and Security: To verify your identity, prevent fraud, money laundering, and other illegal activities, and ensure compliance with regulatory requirements. This is crucial for maintaining a secure and trustworthy environment at Skyroll Casino.
• Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
• Improvement of Services: To analyze usage patterns, troubleshoot technical issues, and enhance the functionality and user experience of our website and games.
• Marketing and Promotional Activities: To send you information about promotions, bonuses, new games, and other offers that may be of interest to you, based on your preferences. You can opt out of these communications at any time.
• Legal and Regulatory Compliance: To comply with our legal obligations, including those related to licensing, responsible gambling, and anti-money laundering (AML) regulations.

Skyroll Casino processes your personal data based on several legal grounds:

• Contractual Necessity: Processing is necessary for the performance of a contract with you, specifically to provide our gambling services and fulfill our terms and conditions.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which Skyroll Casino is subject, such as anti-money laundering laws, licensing requirements, and responsible gambling regulations.
• Legitimate Interests: Processing is necessary for our legitimate interests, or those of a third party, provided your fundamental rights do not override these interests. This includes improving our services, preventing fraud, and ensuring network and information security.
• Consent: In certain situations, we may rely on your explicit consent to process specific types of personal data, particularly for marketing activities where required. You have the right to withdraw your consent at any time.

Skyroll Casino may share your personal data with third parties under specific circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processors, identity verification services, IT support, and marketing agencies. These providers are contractually bound to protect your data and only use it for the purposes specified by us.
• Regulatory and Law Enforcement Authorities: We may disclose your information to government bodies, regulatory authorities, or law enforcement agencies when required by law, court order, or to comply with our licensing obligations.
• Affiliates and Business Partners: With your consent, or where there is a legitimate interest, we may share data with our affiliates or business partners for joint marketing efforts or to offer complementary services.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will ensure appropriate safeguards are in place.

Skyroll Casino implements robust technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use SSL (Secure Socket Layer) encryption for all data transmissions between your browser and our servers.
• Access Controls: Strict access controls and authentication protocols are in place to limit access to personal data to authorized personnel only.
• Firewalls: Our systems are protected by firewalls to prevent unauthorized network access.
• Regular Audits: We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
• Employee Training: Our staff receives regular training on data protection and privacy best practices.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security measures.

As a user of Skyroll Casino, you have several rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data under certain circumstances, for example, if the data is no longer necessary for the purposes for which it was collected.
• Right to Restriction of Processing: You can request that we restrict the processing of your data in certain situations, such as when you contest the accuracy of the data.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Skyroll Casino uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. Cookies are small text files stored on your device when you visit a website. We use:

• Essential Cookies: Necessary for the website to function correctly, enabling core functionalities like security, network management, and accessibility.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This allows us to improve our services.
• Functionality Cookies: Used to remember your preferences and choices, such as language or region, to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of our advertising campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Skyroll Casino retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. This period is determined by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

For example, we typically retain account information and transaction data for a minimum of five years after account closure, in compliance with anti-money laundering regulations and our licensing obligations. After this period, your data will be securely deleted or anonymized.

Given the global nature of online services, your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries outside the European Economic Area (EEA) that may not have the same data protection laws as your jurisdiction. When we transfer your data internationally, Skyroll Casino takes all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws. This may involve implementing standard contractual clauses approved by the European Commission or relying on other appropriate safeguards.

Skyroll Casino services are not intended for individuals under the age of 18 (or the legal age of majority in your jurisdiction, whichever is higher). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such information from our records. If you believe we might have any information from or about a child, please contact us.

Skyroll Casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by other means such as email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The date of the last revision will be indicated at the top of the policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact our Data Protection Officer:

Email: [email protected]

We are committed to resolving any concerns you may have regarding your privacy at Skyroll Casino.